Thank you for shopping with Aligniq, a brand operated by Libberton Healthcare Private Limited. This Shipping Policy explains how we process and deliver orders placed on www.aligniq.in.
1. Order Processing
All orders placed on our website are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is processed and shipped, you will receive a shipping confirmation email or message with tracking details.
2. Delivery Time
Estimated delivery times vary depending on your location.
Metro Cities:
3–5 business days
Other Cities and Towns:
5–7 business days
Delivery times may vary due to logistics delays, weather conditions, or unforeseen circumstances.
3. Shipping Partners
We work with reliable logistics partners to ensure safe and timely delivery of your order. Our shipping partners may include:
• Delhivery
• BlueDart
• DTDC
• Ecom Express
• Other trusted courier services
The shipping partner is selected automatically based on delivery location.
4. Shipping Charges
Shipping charges may vary depending on:
• Delivery location
• Order value
• Ongoing promotional offers
Any applicable shipping charges will be displayed at checkout before payment.
Occasionally, we may offer free shipping promotions on selected orders.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can track your shipment through the courier partner’s website using the tracking number provided.
6. Delivery Address
Please ensure that the shipping address and contact details are accurate when placing your order.
Aligniq is not responsible for delivery delays or failed deliveries due to incorrect or incomplete address information.
7. Delivery Attempts
If delivery cannot be completed at the provided address, the courier partner may attempt delivery multiple times.
If delivery fails after several attempts, the package may be returned to us. In such cases, customers may need to pay additional shipping charges for re-delivery.
8. Delays
While we strive to deliver orders within the estimated timeframe, delivery may be delayed due to:
• Courier service disruptions
• Weather conditions
• Public holidays
• Remote delivery locations
We appreciate your patience in such situations.
9. International Shipping
Currently, Aligniq ships only within India.
International shipping may be introduced in the future.
10. Contact Us
If you have any questions regarding shipping or order tracking, please contact us:
Aligniq
Operated by Libberton Healthcare Private Limited
Website: www.aligniq.in
Email: sales.orthosys@gmail.com